Referrals are usually made from teams within Reigate and Banstead Borough Council but residents can self refer by contacting the team directly. Following initial contact, they will arrange a telephone appointment to determine the support required which can last up to 12 weeks.
The Raven Housing MoneyWise Team are providing support and guidance for people concerned about paying rent and bills during a time when energy prices are rising. They provide reassurance for residents concerned about being evicted from their home as a result of financial hardship. With their guidance and by accepting their support, legal action remains the last option where an affordable payment arrangement can’t be agreed and they commit to discussing all available options before taking any action.
They can help with (amongst others):
Applications can be made through the MyRaven portal.
Raven Housing Trust can also refer you to their Customer Support Fund if you’re struggling financially and have no other sources of help. For more details, visit the website.
Community Debt Advice is a charitable organisation providing FREE expert debt advice for people living in the vicinity of Redhill, Surrey. Advice is offered face to face rather than over the phone or on the web. Office Hours 9am- 4pm – evening appointments available.
Citizens Advice Bureau
If you don’t have enough money to live on, you might be able to get help to afford essentials like bills and food. This includes the Household Support Fund and cost of living payments. Monday to Friday 9-5pm (not Bank holidays)
Redhill Citizens Advice Bureau help people resolve their legal, money and other problems by providing free, independent and confidential advice. Monday to Friday 10-4pm (Messages 24 hours)
Supported by the Health and Wellbeing Board, this website helps you find self-care information, as well as signposting to local services available to you as a Surrey resident.
Services include:
You don’t need a referral for most of these – you can book an appointment yourself.
Surrey County Council have produced a directory of support to help people all across Surrey who are facing increasing costs and feeling the impact of household budgets. This directory of support pulls together all the financial and welfare advice on offer in the county.
New grant funding is available for Surrey Residents to help improve the energy efficiency of their homes.
